Privacy Policy
Last updated: October 5, 2026
Who we are
Jovial is a product of Courselytics LLC (“Courselytics”, “we”, “us”), which is the data controller for the personal data described here. This policy explains what personal data we process and why.
Contact us at hello@getjovial.com.
Jovial lets a golfer on a course tap once to call that course's beverage cart. The app is not a shop. There is no menu, no chat, and no checkout. The course sells the drinks and food. We are not the seller.
Golfers
Golfers do not create an account and do not sign in. We do not collect a golfer's name, email, or phone number.
While a request is open, we process:
- The device's GPS location, and only then. We stop when the request closes.
- The request itself: the course, the hole, the status, and the timestamps.
- A push or Live Activity token, so we can send updates about that request.
Location is used to send the cart to the group and to update the request if the group moves. The phone asks for location permission. That permission is the consent. You can turn it off in the phone's settings. The request may then stop working.
Legal basis: performing the request the golfer started and the course asked us to support (contract), consent for the device location permission, and our legitimate interest in delivering the update the golfer asked for.
Cart staff and course admins
Cart staff and course admins (including general managers) sign in with an email link. There are no passwords.
We process:
- Name, if the person gives one.
- Email address.
- The course and the role.
- Sign-in and session records.
Sessions last 30 days for cart staff and course admins, and 7 days for super admins. A session renews while the person keeps using Jovial. Course admins can revoke staff sessions.
Staff GPS location is used only while that person is live on a shift, and only inside their course's geofence. We use it to route them to requests and to compute ETAs and pace of play. The phone's location permission is the consent.
Legal basis: contract (running the course's account and the shift), consent for the device location permission, and legitimate interests in keeping sign-in secure.
Course customers
A course pays a flat subscription through Stripe. A card is saved at signup. If Courselytics LLC grants a trial, the first charge waits until the trial ends, and the card is then charged automatically. We do not store the full card number. Stripe does.
Course admins can see request-to-delivery times, sales insights, and pace-of-play metrics for their course.
Legal basis: contract for the subscription and the admin tools, and legal obligation for billing records we must keep.
People who visit this website
getjovial.com does not run analytics and does not load advertising scripts. We do not set cookies on this site. See Cookies below.
Our host may process technical connection data, such as an IP address, to deliver the page and to protect the site. Legal basis: legitimate interests.
We don't sell personal data
We do not sell personal data. We do not share it for cross-context behavioral advertising. We do not use golfer data for advertising.
Cookies
This website does not set cookies, and it does not use analytics or other non-essential scripts. There is no cookie banner because there is nothing optional to accept.
Companies that process data for us
These companies process personal data for us, for the purposes above:
- Supabase, for the database, authentication, and sign-in email, in the US region us-west-1.
- Vercel, for hosting.
- Stripe, for payments.
- Resend, for transactional email. This is planned.
- Google Workspace, for the hello@getjovial.com inbox.
- Expo and EAS, for app builds and push delivery.
- Apple and Google, for push notifications and the app stores.
International transfers
We store personal data in the United States, including in Supabase's us-west-1 region. When personal data is transferred from the UK or the EEA, we protect it with Standard Contractual Clauses or an equivalent safeguard.
How long we keep data
- A golfer's location is kept only while that request is open.
- Request records are then kept in de-identified or aggregate form for analytics.
- Account data for a course, its admins, and its staff is kept while the course's account is active. After that we delete it or anonymize it within a reasonable period.
- Billing records are kept for as long as the law requires.
We will delete personal data on request where the law allows. Some records, including billing records, may have to stay.
Security
We use reasonable measures to protect personal data. No way of storing or sending data is perfectly secure.
Your rights
Depending on where you live, you can ask us to:
- Access the personal data we hold about you.
- Correct it.
- Delete it.
- Export it, or receive it in a portable form.
- Object to a use based on legitimate interests.
- Restrict how we use it.
- Withdraw consent, including by turning off location permission on the device.
Email hello@getjovial.com. We will respond within one month. We may ask for enough detail to find the data. Golfers have no account, so tell us the course and when the request was made if you can.
If you are in the UK or the EEA, you can also complain to a data protection authority where you live or work.
Children
Jovial is not directed at children under 16. We do not knowingly collect their personal data. If you believe we have, email hello@getjovial.com and we will delete it.
Courses and their staff
Where a course decides why and how its staff data is used, the course is the controller of that data and we act as its processor. A data processing agreement is available on request at hello@getjovial.com.
California and other US state laws
We do not sell personal information and we do not share it for cross-context behavioral advertising. Residents of California and other US states with privacy laws can email hello@getjovial.com to ask for access or deletion. We will not discriminate against you for asking.
Changes
We may update this policy. The date at the top will change. If a change materially affects a course account, we will email that account.
Contact
The rules for using Jovial are in the Terms of Service.